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We've given the name 'Bump' to any CCP / task which could not be signed off on without further actions.

A simple example would be:

Cooked Lasagne final temperature was below the defined safe limit.

To correct the CCP the chef could do various actions, leave the lasagne in the oven for another 30 minutes or increase the heat and leave in for another 15 minutes or perhaps this is the second time the lasagne has been left in longer, maybe the Head Chef should be notified that the oven is not operating correctly.

EatZoo offers various predefined 'bumps' to the user when required.

Here is the sequence of screenshots for a missed CCP - Bump:

Select Process stage
Select item.
Temperature too low, pick 'Bump' button.
Pre-populated 'bumps' help with notifying outcomes quickly.